Privacy Policy

Last updated: July 14, 2025

1. Introduction

Welcome to ShortLink ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your information. This Privacy Policy explains our practices regarding data collection and use when you visit our website and use our URL shortening services.

2. Information We Collect

2.1 Information You Provide

  • URLs you submit for shortening
  • Custom short codes you create
  • Contact information if you reach out to us

2.2 Automatically Collected Information

  • IP address and location data
  • Browser type and version
  • Device information
  • Click analytics and usage patterns
  • Referrer information
  • Timestamps and access logs

3. How We Use Your Information

  • Provide and maintain our URL shortening service
  • Generate analytics and click tracking data
  • Detect and prevent malicious URLs and abuse
  • Implement rate limiting and security measures
  • Improve our services and user experience
  • Respond to support requests and communications

4. Data Security

We implement enterprise-grade security measures to protect your data, including:

  • Encrypted data transmission using HTTPS
  • Secure database storage with access controls
  • Rate limiting to prevent abuse
  • Regular security audits and monitoring
  • Malicious URL detection and blocking

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

  • When required by law or legal process
  • To protect our rights and prevent fraud or abuse
  • With your explicit consent
  • In anonymized, aggregated form for analytics

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. URL data and analytics are kept to ensure link functionality and provide historical click data. You may request deletion of your data by contacting us.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to data processing
  • Data portability

8. Cookies and Tracking

We use minimal cookies and tracking technologies necessary for service functionality. These help us remember your preferences and provide analytics. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@shortlink.com
Contact Form: Visit our Contact Page