Contact Us
Have questions, feedback, or need support? We're here to help! Get in touch with our team and we'll respond as quickly as possible.
Send us a Message
Get in Touch
Email Support
General: support@shortlink.com
Technical: tech@shortlink.com
Business: business@shortlink.com
Response Time
We typically respond within 24 hours during business days. For urgent technical issues, we aim to respond within 4 hours.
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM (UTC)
Weekends: Limited support for urgent issues
Quick Help
Before contacting us, check if your question is answered below:
How do I shorten a URL?
Simply paste your long URL in the input field on our homepage and click "Shorten URL".
Can I customize my short URL?
Yes! Use the "Custom short code" field to create personalized links.
How do I view click analytics?
Use the "Expand Short Link" feature to view detailed analytics for any shortened URL.
Is ShortLink free?
Yes, ShortLink is completely free to use with no limits on the number of URLs you can shorten.